Serving the Entire Gulf Coast
228-363-2102
Terms & Conditions
Before booking any trip with Stretch Limousine, Inc., please make sure you get familiar with our terms, conditions and cancellation policy.
GENERAL TERMS AND CONDITIONS (APPLY TO ALL SERVICES):
- The client assumes full financial liability for any damage to the limousine caused during the duration of the rental by them or any members of their party.
- Drug use is prohibited by law. Any fines will be paid for by the customer.
- The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)).
- It is Illegal to stand through the sunroof. Smoking is not permitted in our limousines.
- Perks Limousine is not liable in the event of mechanical breakdown while on charter and will only be responsible for making up lost time at a mutually agreed date.
- Perks Limousine does not accept responsibility for delayed travel time due to unforeseen weather, traffic, road conditions (for example, unsafe road conditions in winter (ie. not salted, accidents, etc.)), or delays beyond our control.
- Perks Limousine is not responsible for articles left in limousines/sedans.
- Balances to be paid to the driver on the run date before the beginning of the run unless paid with a previously authorized credit card.
- Vehicles cannot be loaded beyond seating capacity.
AIRPORT TRANSPORTATION ONLY (TO/FROM AIRPORT):
- RESCHEDULING/CANCELLATION is possible at no extra charge, as long as rescheduling/cancellation is requested more than 24 hours before the scheduled pick-up time. A cancellation fee of 20% (equal to gratuity) will be charged for any cancellation made between 2-24 hours before the scheduled pick-up time. A cancellation fee equal to the cost of trip plus 20% service fee (equal to gratuity) will be charged for any cancellation made less than 2 hours before the scheduled pick-up time.
- A no-show fee equal to the trip cost plus 20% gratuity (minimum of $35), including waiting time will be charged when the passenger fails to show at the designated location or cancels the reservation after our vehicle was dispatched. If you cannot locate your sedan/limousine, please call 228-363-2102 to avoid a no-show billing.
- Perks Limousine monitors all flights and adjusts scheduling accordingly. We cannot guarantee availability of a vehicle when flights are more than 45 minute late. In this case the availability is on a best effort basis only.
- Perks Limousine grants a sixty (60) minute grace period after the reported domestic flight arrival time and a sixty (120) minute grace period after reported international flight arrival time. Once grace period has elapsed and the customer has not called, the car will be dismissed and all applicable fees will be included.
POINT-TO-POINT TRANSFERS ONLY (FROM POINT A TO POINT B):
- Waiting time: For all pick-ups, a fifteen (15) minute grace period is granted. Once the grace period has elapsed, waiting time is charged at $5.00 per five minute increment, from original/scheduled pick-up/drop-off time. If a financial arrangement is not made with our driver, for example: balance is paid in cash, additional wait time fee will be charged to the credit card used to make a reservation.
- A 20% standard gratuity, based on the fare, stop time, and wait time will be added to your bill. All out of packet charges, including tolls, parking, and airport fees will also be added.
- Since pick-up/drop (point-to-point) service is a discounted service, soda on board is provided complementarily from a driver. For additional fee, Any alcohol (including beer and champagne) needs to be ordered at the time of booking.
HOURLY CHARTERS (INCLUDING WEDDINGS, BACHELOR(ETTE) PACKAGES, CONCERT CHARTERS, PROM CHARTERS, ETC.) :
- For all hourly charters including weddings, we have a 3-hour minimum policy and 30% non-refundable deposit (minimum of $100) is required.
- A cancellation fee equal to the cost of trip plus 20% service fee will be charged for any cancellation made less than 24 hours before the scheduled pick-up time.
- A no-show fee equal to the trip cost plus 20% service fee, including waiting time will be charged when the passenger fails to show at the designated location. If you cannot locate your sedan/limousine, please call 228-363-2102 to avoid a no-show billing.
- A 20% standard gratuity, based on the fare, stop time, and wait time will be added to your bill. All out of packet charges, including tolls, parking, and airport fees will also be added.
- Waiting time: For all hourly charters, a fifteen (15) minute grace period is granted. Once the grace period has elapsed, waiting time is charged at the rate of your hourly charter in 30 minute increments (30 min minimum), from original/scheduled pick-up/drop-off time. If a financial arrangement is not made with our driver, for example: balance is paid in cash, additional wait time fee will be charged to the credit card used to make a reservation.
- In every hourly charter, water, soda and beer on ice is included at no cost.
- Unlimited stops and pick-up locations are included.
PAYMENT DISCLAMER: For all reservations we require full major credit card information including CCV number (security code) and billing address. Credit card is a primary and default form of payment; however, we also accept cash to the driver if specifically requested.
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